Soft Touch, Strong Bond

Privacy Policy



Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, tags, or pixels.
  • Disclosure for a business purpose:shared with our processor WooCommerce.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor WooCommerce.

Customer support information

  • Examples of Personal Information collected: [name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number]
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Social Media

Customers activity on the Site may be shared with third party social media platforms such as Facebook and Instagram.

  • Examples of such activities include: [page and product views, items added or removed from cart, search, click ID, Agent ID, payment information, initiated checkout, purchase, email address, name, address].
  • Customers can disconnect this data from their Facebook account by changing their settings for Off-Facebook Activity. 

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Cookies

A cookie is a small amount of information thatโ€™s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you donโ€™t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether itโ€™s their first time visiting or if they are a frequent visitor.

Changes